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 Quality Statement

Quality in KCH denotes a proactive and patient-oriented approach to providing comprehensive and cost-effective psychiatric services that are highly valued and satisfactory to users and the community. Care is provided with human touch in a safe and comfortable environment, led by management that emphasizes participation and is problem-focused and result-oriented.

Quality improvement in KCH also aims to improve the quality of life for patients as well as being responsive to community needs. It also aims to shape community expectations, enhance public confidence and participation in our services and thereby reinforce staff contribution.

The quality culture at KCH values staff taking individual ownership for quality improvement, which is supported by rich information sharing and open communication with meaningful feedback and effective performance management.



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3-15, Kwai Chung Hospital Road, New Territories, Hong Kong Special Administrative Region, PRC.